Windows WPA3 diagnosis

Windows 1903 enabled WPA3 at the operating system level, but the WiFi device may need firmware / software updates to actually get WPA3 working. Some manufacturers have not provided updated WPA3 drivers, including several Microsoft Surface models. Even new / current devices like the Microsoft Surface Pro 7 are not able to connect even to WPA3 transitional networks, that do work with most WPA2-only devices.

Check WiFi 6 capability

WiFi 6 includes 802.11ax. Check if the WiFi hardware is capable of 802.11ax:

netsh wlan show drivers

look for a line like:

Radio types supported : 802.11b 802.11a 802.11g 802.11n 802.11ac 802.11ax

Devices made before 2019-2020 may be missing 802.11ax.

Check for WPA3 connection

If you find a device cannot connect to a network, it’s possible to tell if the network is WPA3 from a Windows device that does work on the network by:

netsh wlan show networks

Look for the SSID of the desired network and see if it includes a field

Authentication          : WPA3-Personal

Some devices connect to WPA3 by selecting WPA2 if WPA3 menu choice isn’t present.

WPA3 capable devices

Here are a few devices that we have used on WPA3 (or WPA3 transitional) successfully.

  • Microsoft Surface Go
  • Google Pixel 4
  • NVIDIA Shield Tablet K1
  • newer iPads
  • newer iPhones
  • newer Chromebooks

non-WPA3 capable devices

Here are devices we have anecdotally experienced NOT working on WPA3, including WPA3 transitional networks. Please let us know if you have one of these devices working and we’ll recheck.

  • Microsoft Surface Pro 7 (Windows 1909)
  • Microsoft Surface Pro 3 (Windows 1903)